DOTD Report an Issue Form

Report an issue you’re having with HeadLight.

Please complete all fields in full — this helps us triage your case and get you the right support faster.


Open Form

DOTD Project Import Request Form

Request a project to be added to HeadLight.

* Project requests should be made at least 2 weeks before the NTP date.


Open Form

DOTD New User Set up & Device Request

Request a new inspector to be added to HeadLight and transfer or request a device for the new user.

* Individual device requests require a 3 week lead time.


Open Form

DOTD Damaged Equipment Return and Replacement Request

Request a replacement for damaged HeadLight hardware.

* Replacement device turnaround time can vary. Support will reach out within one business day with more information regarding your request.


Open Form

DOTD Consultant Contractor Portal Access Request

Request a new Portal User to be added to HeadLight for Contractor use.

* Individual device requests require a 3 week lead time.


Open Form

CEI New Project Request Form

Request creation and access to an ongoing or upcoming DOTD project.

* New Project requests should be made at least 2 weeks before the NTP date.


Open Form

Storm Recovery Project Creation Request

Use Fieldbook to track recovery efforts in response to severe weather events.

* Storm recovery projects are streamlined to allow for quick turnaround. Support will reach out same-day with information regarding your request.


Open Form