Michael Albrecht has spent three decades building and leading highly effective Deployment, Support and Customer Success teams in a range of transformative high-tech industries including energy efficiency, electronic design automation and digital rights management. Michael specializes in building passionate teams that establish a comprehensive understanding of customers’ objectives, processes and requirements to drive elegant, end-to-end solutions that unlock value, efficiency and user satisfaction. Michael resides in Seattle, WA and holds a BSEE from University of Michigan and an MBA from Columbia University.