Customer support · All customers

Customer request forms

Requests for your HeadLight program: new users and devices, projects, apps for your iPads, equipment and issues. Fill in any form right here, and the HeadLight support team gets it as soon as you send it.

New user set up and device request

Add users to an existing or active project, such as when a new employee joins.

Open form

Damaged equipment return and replacement

Request a replacement for damaged HeadLight hardware.

Open form

Bulk user upload

Add several new users to HeadLight at once.

Open form

Project creation request

Request a new project in HeadLight.

Open form

Storm recovery project creation

Track recovery efforts after severe weather, with a streamlined project setup.

Open form

App request (free apps only)

Request free apps for your leased iPads.

Open form

App purchase request

Request and pay for paid apps on your leased iPads.

Open form

Report an issue

Report an issue you’re having with HeadLight.

Open form

Product and outage alerts

Subscribe to emails about new releases and service interruptions.

Open form

Something else?

The support team is an email or a call away.

Email: support@headlight.com
Phone: 1 (844) 467-2842

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